Last Updated: March 18, 2026
Shanghai Violet Star Technology Co., Ltd., operating as Violet Star, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.violetstar.lat or engage with our computer systems design and technical services. We understand the importance of data privacy in the digital age and have implemented comprehensive measures to protect your rights and maintain your trust. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.
We collect various types of information to provide and improve our services to you. Personal Information: When you contact us, request services, or engage with our business, we may collect personal identifiable information including but not limited to your name, email address, phone number, company name, job title, business address, and any other information you voluntarily provide. Technical Information: We automatically collect certain technical data when you visit our website, including your IP address, browser type and version, operating system, device information, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information helps us understand how visitors interact with our website and enables us to optimize user experience. Communication Data: We retain records of correspondence when you contact us via email, phone, or through our contact forms, including the content of your messages and our responses. Project Information: When you engage our services, we collect information related to your project requirements, technical specifications, business objectives, and any other data necessary to deliver our computer systems design and integrated technical services effectively.
The information we collect serves multiple purposes essential to our business operations and service delivery. We use your personal information to respond to your inquiries, provide requested services, process transactions, and maintain our business relationship with you. Your contact information enables us to communicate important updates about our services, respond to support requests, and provide technical assistance. We analyze technical data to improve our website functionality, enhance user experience, identify and fix technical issues, and optimize our digital presence. The information collected helps us understand market trends, develop new services, and tailor our offerings to better meet client needs. We may use your information for internal record keeping, quality assurance, training purposes, and compliance with legal obligations. Additionally, we utilize collected data to protect against fraud, unauthorized access, and other security threats, ensuring the integrity of our systems and the safety of client information. We may also use aggregated, anonymized data for research, statistical analysis, and business intelligence purposes without identifying individual users.
We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances: Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as hosting services, data analysis, email delivery, payment processing, and technical support. These providers have access to personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality and security. Legal Requirements: We may disclose your information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests. Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information. Professional Advisors: We may share information with lawyers, accountants, auditors, and other professional advisors who assist us in conducting our business operations, subject to confidentiality obligations. With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of data in transit and at rest, regular security assessments and audits, access controls and authentication mechanisms, secure data storage facilities, employee training on data protection, and incident response procedures. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to enhance our security infrastructure and respond promptly to any potential vulnerabilities or breaches.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected. Client project data may be retained for the duration of our business relationship and for a reasonable period thereafter for reference and legal compliance. Communication records are typically maintained for several years to support ongoing client relationships and resolve any disputes. Technical data and analytics may be retained in aggregated, anonymized form indefinitely for research and business intelligence purposes. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable laws.
You have certain rights regarding your personal information, subject to applicable laws and regulations. These rights may include: Access: You may request access to the personal information we hold about you and receive a copy of that information. Correction: You have the right to request correction of inaccurate or incomplete personal information. Deletion: You may request deletion of your personal information, subject to certain legal exceptions and retention requirements. Objection: You can object to certain processing of your personal information, particularly for marketing purposes. Data Portability: Where technically feasible, you may request transfer of your information to another service provider. Withdrawal of Consent: If processing is based on consent, you may withdraw that consent at any time. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. Please note that we may need to verify your identity before processing certain requests.
Our primary operations are based in Shanghai, China. If you access our services from outside China, please be aware that your information may be transferred to, stored, and processed in China or other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to China and other countries as necessary for our business operations. We take appropriate measures to ensure that your personal information receives adequate protection wherever it is processed, including implementing appropriate safeguards and contractual provisions with our service providers.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers promptly.
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the Last Updated date at the top of this policy and may provide additional notice through our website or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Shanghai Violet Star Technology Co., Ltd., Room 356, Building 8, No. 128 Cheting Road, Chedun Town, Songjiang District, Shanghai 200000, China. Email: contact@violetstar.lat, Phone: +86 159-2301-0211, Website: https://www.violetstar.lat. We are committed to addressing your concerns and will respond to your inquiries in a timely manner.